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INTERVIEW QUESTIONS
TESTING
CLARIFY CRM
DETAILS
Question: What are Objectives of CRM?
Answer: 1.To create a consistent customer experience
Your relationship with customer should be thought of as an ongoing conversation without end.
Collective consciousness expected
Customers talking to Accounts receivables person, sales person, call from telemarketing person, direct marketing, returning to web site.
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Clarify CRM Interview Questions & Answers -
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Question:
What are Objectives of CRM?
Answer:
1.To create a consistent customer experience
Your relationship with customer should be thought of as an ongoing conversation without end.
Collective consciousness expected
Customers talking to Accounts receivables person, sales person, call from telemarketing person, direct marketing, returning to web site. Source: CoolInterview.com
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