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Call Center Interview Questions

Below we have listed all the Call Center Interview Questions and answers. Feel free to comment on any Call Center Interview Questions or answer by the comment feature available on the page.

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A call center is a physical place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation. A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers.

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Question
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Who is your Role model?
2.8 Rating
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What is B.P.O ?
4.6 Rating
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Describe red color to a Blind Person ?
3.6 Rating
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What is the difference between BPO and CALL CENTRE ?
4.2 Rating
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What are your Salary Expectation ?
3.4 Rating
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What will you do If you are not selected for this Job ?
2.3 Rating
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What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
4.0 Rating
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one girl have a blind ,deaf,dump and she is uneducated.one boy love her .he want to propose her [with out toughching] how he will propose.
3.7 Rating
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Tell something about BPO ?
4.2 Rating
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What is Inbound and Outbound ?
4.1 Rating
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Return and back both have the same meaning. Can we use the word ?returned back??
4.9 Rating
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what is backend.
4.4 Rating
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What is CDMA?
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What is GPRS ?
3.7 Rating
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What Color do you Like ?
3.1 Rating
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Why are you Leaving your Current Position?
3.7 Rating
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Why you left the last job ?
4.7 Rating
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What is your achivement?
4.0 Rating
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What does Customer Satisfaction mean to you?
3.0 Rating
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What is Smart Work and Hard Work ?
4.1 Rating
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India News Network
Latest 20 Questions
An offer which is open for acceptance over a period of time is: (a) Cross Offer (b) Counter Offer (c) Standing Offer (d) Implied Offer
Specific offer can be communicated to__________ (a) All the parties of contract (b) General public in universe (c) Specific person (d) None of the above
_________ amounts to rejection of the original offer. (a) Cross offer (b) Special offer (c) Standing offer (d) Counter offer
A advertises to sell his old car by advertising in a newspaper. This offer is caleed: (a) General Offer (b) Special Offer (c) Continuing Offer (d) None of the above
In case a counter offer is made, the original offer stands: (a) Rejected (b) Accepted automatically (c) Accepted subject to certain modifications and variations (d) None of the above
In case of unenforceable contract having some technical defect, parties (a) Can sue upon it (b) Cannot sue upon it (c) Should consider it to be illegal (d) None of the above
If entire specified goods is perished before entering into contract of sale, the contract is (a) Valid (b) Void (c) Voidable (d) Cancelled
______________ contracts are also caled contracts with executed consideration. (a) Unilateral (b) Completed (c) Bilateral (d) Executory
A offers B to supply books @ Rs 100 each but B accepts the same with condition of 10% discount. This is a case of (a) Counter Offer (b) Cross Offer (c) Specific Offer (d) General Offer
_____________ is a game of chance. (a) Conditional Contract (b) Contingent Contract (c) Wagering Contract (d) Quasi Contract
There is no binding contract in case of _______ as one's offer cannot be constructed as acceptance (a) Cross Offer (b) Standing Offer (c) Counter Offer (d) Special Offer
An offer is made with an intention to have negotiation from other party. This type of offer is: (a) Invitation to offer (b) Valid offer (c) Voidable (d) None of the above
When an offer is made to the world at large, it is ____________ offer. (a) Counter (b) Special (c) General (d) None of the above
Implied contract even if not in writing or express words is perfectly _______________ if all the conditions are satisfied:- (a) Void (b) Voidable (c) Valid (d) Illegal
A specific offer can be accepted by ___________. (a) Any person (b) Any friend to offeror (c) The person to whom it is made (d) Any friend of offeree
An agreement toput a fire on a person's car is a ______: (a) Legal (b) Voidable (c) Valid (d) Illegal
"Holiday Packages" announced as an advertisement are an example of _________: (a) Offer (b) Counter Offer (c) Invitation to Offer (d) None of the above
A match fixing contract between a player and a broker is a: (a) Valid Contract (b) Unenforceable Contract (c) Void Contract (d) Illegal Contract
When a bookseller sells a book on cash payment then it is called as ___________: (a) Unilateral Contract (b) Bilateral Contract (c) Executed Contract (d) Executory Contract
____________ agreements are created by situation: (a) Written (b) Oral (c) Void (d) Implied
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