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Operation Management Interview Questions & Answers

Below we have listed all the Operation Management Interview Questions and answers. Feel free to comment on any Operation Management Interview Questions or answer by the comment feature available on the page.

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Operation Management Interview Questions & Answers

Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization.

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Operations can be classified according to the degree of variation in demand and visibility of the operation as well as their volume and variety of production. Which of the following operations would be classified as high variation and high visibility?

► 1. A fast food restaurant
► 2. A family doctor
► 3. A front office bank
► 4. A carpenter
4.5 Rating
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Competitive advantage based on differentiation derives from?
► A) Being the lowest cost producer in the industry and offering the lowest prices
► B) Having the broadest range of different goods and services in the industry
► C) Having processes and systems, which are different from competitors
► D) Offering products or services, which offer different benefits from competitors' and which are valued by buyers.

4.3 Rating
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Which of the following activities is not a direct responsibility of operations management?
4.5 Rating
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Most operations produce a mixture of both products and services. Which of the following business is closest to producing ?pure? services?


► 1. Counsellor/therapist
► 2. Steel company
► 3. A Restaurant
► 4. IT company
4.5 Rating
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Operations can be classified according to their volume and variety of production as well as the degree of variation and visibility. Which of the following operations would be classified as high volume, low variety?
3.7 Rating
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The equivalent to competitive advantage in public services is?
► A) Outsourcing
► B) Best value
► C) Superior services
► D) Best practice.

3.2 Rating
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Which of the following functions is not a core function of an organization?
3.3 Rating
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Which of the following would not normally be considered a general characteristic of a service?
3.9 Rating
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Which of the following would not be normally considered as a key feature of Operations Management?
3.9 Rating
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Which of the following is the least likely decision to be made by Operations Managers?
3.1 Rating
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