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Siebel General Interview Questions & Answers - Learning Mode

Siebel General Interview Questions & Answers - Learning Mode

Siebel is an application for Customer Relationship Management (CRM). Siebel supports different industry applications (Pharma, Finance, Communications). Typical Siebel applications areas are call center applications, sales and marketing, field service, campaign management, customer management.

Try Siebel General Interview Questions & Answers - Exam Mode

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Siebel General Interview Questions & Answers - Learning Mode
Try Siebel General Interview Questions & Answers - Exam Mode
Question: What are the differences between siebel 7.8 and 8.0?

Answer: The Major differences between siebel 7.x and 8.x

1) Siebel 8.0 has introduced Task UI for task automations.

2) Siebel 8.0 has Object Level check out which was not possible before.

3) Business user properties have become drop down list in tools and hence no need to remember syntax for each Source:
Question: What is the difference between siebel sales and call center applications ?

Answer: Siebel sales application is use to enabling sales force to do work effectively.sales application is use to identifying top opertunity and to better manager those oppertunity.
callcenter application is use to give service and support to customer,create new customer Source:
Question: What is All Mode Sort?

Answer: This property determines whether or not siebel will override the sort specification and if so determines the sort that will be applied to the BC for All or Manager's view. The values are TRUE, FALSE or NORMAL

NORMAL --uses BC defined sort specification
True --Overrides the BC osrt and Uses the U1 index
False - Removes all sorting.
Question: What are the different types of Columns.

Answer: Columns: 1.Data (Public), 2.Data (Private), 3.Denormalized, 4.Extension, 5.System
Question: the employee in the database?

Answer: The employee details will be stored in contact (his personal information), employee (his position, organisation) and user (his user ID, pasword and other details) entities.

Question: What does install.ksh and imprep.ksh files do?

Answer: Imprep.ksh : This is a database unix shell script provided by siebel for importing all your sif files in siebel repository.It is automatically run while installing siebel and it prepares Repository file in tools.
Install.ksh : contains all manually applied installation files. Source:
Question: What is the use of LDAP user ?

Answer: It is used as a third party authentication for an end user which can be modified to have a single sign on to multiple application apart from Siebel. Source:
Question: How do you configure a MVG.

Answer: To Configure MVG Both join and link are necessary.Expand BC Where u have the joined field. Go to multi value link create a new record give any name as it should not be null. In Destination BC property choose the BC where the joined field is originating (Child BC).In Destination link press F2 and pick the appropriate link.Go to field of parent BC create a field as ssa primary and give a join if BC has extensions like S_org_ext for account BC and give the column name (foreign key). Thengo to Multi Source:
Question: What difference between join specification and join definition?

Answer: "Join" object specifies the table name and "Join Specification" object specifies the Primaty Key Foriegn Key relationship. Source:
Question: What is IF table in EIM

Answer: IF Stands for Interface Tables .Prior to Siebel 6, interface tables used to be suffixed with the ?_IF? suffixEx : S_CONTACT_IFFrom Siebel 6 onwards, the interface tables are named with the prefix ?EIM_?Ex: EIM_CONTACT Source:
Question: What are different types of Tables?

Answer: There are 4 types of tables in siebel

1) Base Table (Ex: s_contact, s_user)

2) Extension table ( Ex: s_contact_x)

3) EIM tables

4) Intersection Tables (Ex: s_org_bu)
Question: What is the difference between Links and Multi Value links?

Answer: Link is used for Master Detail View of two BCs. where as MVL is used to view the child records using MVG. MVL uses Link to get the records from the child BC. Source:
Question: Is it possible to have multiple database servers for one gateway server.

Answer: YES, But it needs multiple enterprise servers, for multiple database. As not more than one database, could be added to an enterprise server, these inturn could be connected to a single Gateway Server Source:
Question: How do you set up employees in Siebel?

Answer: The Employee is also a USER who must be assigned with a valid position. Since the Position maps to the Division which in turn maps to a Organistion the Data visibility is maintained through this position and the Responsibility of the user. Source:
Question: What is an extension table and how is it related to base table?

Answer: Extension table may be 1:1 realation table to the base table or a 1:M relation to the base table.

1:1 extension table and the base table are logically considered as a single table.

Par_row_id will be the foriegn key.

Question: What is the difference between an organization and division in Siebel?

Answer: Organizations can be used to control data visibility, Divisions cannot.Divisions can be used to set Default Currencies.
Question: What is foreign key table in Siebel?

Answer: Foreign key table is the property for a column in the table. it specifies for a column from which table this reference has been came. Source:
Question: What is position type field in position applet?

Answer: Position type field is a picklist in position applet Source:
Question: What is the difference between EIM and EAI?

Answer: EIM : It is batch mode Integration. When data valume is large then we have to go to EIM

EAI : It is real time Integration. When data valume is small then we have to go to EAI
Question: Why is it not recommended to modify existing base tables?

Answer: During upgradation it will cause problem if we extend base tables.More over if it is necessary u can go for extension tables Source:

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Latest 20 Questions
Payment of time- barred debt is: (a) Valid (b) Void (c) Illegal (d) Voidable
Consideration is defined in the Indian Contract Act,1872 in: (a) Section 2(f) (b) Section 2(e) (c) Section 2(g) (d) Section 2(d)
Which of the following is not an exception to the rule, "No consideration, No contract": (a) Natural love and affection (b) Compensation for involuntary services (c) Completed gift (d) Agency
Consideration must move at the desire of: (a) The promisor (b) The promisee (c) The promisor or any other party (d) Both the promisor and the promisee
An offer which is open for acceptance over a period of time is: (a) Cross Offer (b) Counter Offer (c) Standing Offer (d) Implied Offer
Specific offer can be communicated to__________ (a) All the parties of contract (b) General public in universe (c) Specific person (d) None of the above
_________ amounts to rejection of the original offer. (a) Cross offer (b) Special offer (c) Standing offer (d) Counter offer
A advertises to sell his old car by advertising in a newspaper. This offer is caleed: (a) General Offer (b) Special Offer (c) Continuing Offer (d) None of the above
In case a counter offer is made, the original offer stands: (a) Rejected (b) Accepted automatically (c) Accepted subject to certain modifications and variations (d) None of the above
In case of unenforceable contract having some technical defect, parties (a) Can sue upon it (b) Cannot sue upon it (c) Should consider it to be illegal (d) None of the above
If entire specified goods is perished before entering into contract of sale, the contract is (a) Valid (b) Void (c) Voidable (d) Cancelled
______________ contracts are also caled contracts with executed consideration. (a) Unilateral (b) Completed (c) Bilateral (d) Executory
A offers B to supply books @ Rs 100 each but B accepts the same with condition of 10% discount. This is a case of (a) Counter Offer (b) Cross Offer (c) Specific Offer (d) General Offer
_____________ is a game of chance. (a) Conditional Contract (b) Contingent Contract (c) Wagering Contract (d) Quasi Contract
There is no binding contract in case of _______ as one's offer cannot be constructed as acceptance (a) Cross Offer (b) Standing Offer (c) Counter Offer (d) Special Offer
An offer is made with an intention to have negotiation from other party. This type of offer is: (a) Invitation to offer (b) Valid offer (c) Voidable (d) None of the above
When an offer is made to the world at large, it is ____________ offer. (a) Counter (b) Special (c) General (d) None of the above
Implied contract even if not in writing or express words is perfectly _______________ if all the conditions are satisfied:- (a) Void (b) Voidable (c) Valid (d) Illegal
A specific offer can be accepted by ___________. (a) Any person (b) Any friend to offeror (c) The person to whom it is made (d) Any friend of offeree
An agreement toput a fire on a person's car is a ______: (a) Legal (b) Voidable (c) Valid (d) Illegal
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