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Quality Management Interview Questions & Answers - Learning Mode

Quality Management Interview Questions & Answers - Learning Mode

Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.

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Subcategories for Quality Management Interview Questions & Answers - Learning Mode

Following are sub categories for which Interview Questions & Answers are available under Quality Management Interview Questions & Answers - Learning Mode. Please select the appropriate sub-category:-

Quality Assurance Interview Questions & Answers (12) Learning Mode | Exam Mode

Quality Control Interview Questions & Answers (29) Learning Mode | Exam Mode

Quality Improvement Interview Questions & Answers (4) Learning Mode | Exam Mode


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Quality Management Interview Questions & Answers - Learning Mode
Try Quality Management Interview Questions & Answers - Exam Mode
Question: What is the difference between quality assurance and quality control?

Answer: Quality Assurance :<br><br> - It is a Assurance activity,emphasizing on the standards and procedures to be followed while developing an application<br>- It is a Preventive action taken before hand to ensure the product that developed are defect free<br><br>- It is a systematic actions necessary to provide enough confidence that a product or service will satisfy the given requirements for quality.<br><br>Quality Control<br><br>- It is a Correc Source:
Question: Which Steps must be used in implementing a quality management system

Answer: PDCA
Plan the Activity- Lean About the process & make procedures accordingly
Implement the system
check the System, by KPI or Internal Audit
Act- Correct the system, Improve the system
Question: What are the quality principles?

Answer: There are 8 quality principles such as 1) Customer focus 2)Leadership, 3) Involvement of people, 4) process approach, 5) System approach to management 6) Continual improvement 7) Factual approach to decision making, 8) Mutually benificaial supplier relationship Source:
Question: What is a Quality Management Plan (QMP)?

Answer: A QMP is a formal plan that documents an entity's management
system for the environmental work to be performed. The QMP is
an "umbrella" document which describes the organization's quality
system in terms of the organizational structure, functional
responsibilities of management and staff, lines of authority, and
required interfaces with those planning, implementing, and
assessing all environmentally related activities conducted. Source:
Question: What is the differences between I.S.O and C.M.M levels?

Answer: The CMM is a way to communicate capabilities.<br>The ISO is a way to communicate the process. Source:
Question: In the region, where there is no quality management, what would you do to introduce the concept of TQM?

Answer: Where Quality processes are not avaialble, I would encourage them to identify and document their each and every task for each process.
Then, I would encourage them to define and document what they can do for minimizing human or machine errors.
I would encourage them to identify wastages like material or time wasters and define process to minimize these wastages. I would ask them to record and document each finding and strive to improve each process. Source:
Question: What are the benefits of Quality Management System?

Answer: <br>a) Improvement in internal quality (reduction in scrap, rework and non-conformities in the shop)<br><br>b) Improvement in external quality (customer satisfaction, claims of non-conforming products, returned products, warranty claims, penalty claims etc)<br><br>c) Improvement in Production reliability (number of break downs, percentage down time etc) <br><br>d) Improvement in Time performance (on-time delivery, time to market etc)<br><br>e Source:
Question: What are Six mandatory Quality procedures?

Answer: 1. Control of documents
2. Control of records
3. Control of Production Equipment, tools and CNC programs
4. Control of Non conforming products
5. Preventive Action
6. Corrective Action


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Latest 20 Questions
Payment of time- barred debt is: (a) Valid (b) Void (c) Illegal (d) Voidable
Consideration is defined in the Indian Contract Act,1872 in: (a) Section 2(f) (b) Section 2(e) (c) Section 2(g) (d) Section 2(d)
Which of the following is not an exception to the rule, "No consideration, No contract": (a) Natural love and affection (b) Compensation for involuntary services (c) Completed gift (d) Agency
Consideration must move at the desire of: (a) The promisor (b) The promisee (c) The promisor or any other party (d) Both the promisor and the promisee
An offer which is open for acceptance over a period of time is: (a) Cross Offer (b) Counter Offer (c) Standing Offer (d) Implied Offer
Specific offer can be communicated to__________ (a) All the parties of contract (b) General public in universe (c) Specific person (d) None of the above
_________ amounts to rejection of the original offer. (a) Cross offer (b) Special offer (c) Standing offer (d) Counter offer
A advertises to sell his old car by advertising in a newspaper. This offer is caleed: (a) General Offer (b) Special Offer (c) Continuing Offer (d) None of the above
In case a counter offer is made, the original offer stands: (a) Rejected (b) Accepted automatically (c) Accepted subject to certain modifications and variations (d) None of the above
In case of unenforceable contract having some technical defect, parties (a) Can sue upon it (b) Cannot sue upon it (c) Should consider it to be illegal (d) None of the above
If entire specified goods is perished before entering into contract of sale, the contract is (a) Valid (b) Void (c) Voidable (d) Cancelled
______________ contracts are also caled contracts with executed consideration. (a) Unilateral (b) Completed (c) Bilateral (d) Executory
A offers B to supply books @ Rs 100 each but B accepts the same with condition of 10% discount. This is a case of (a) Counter Offer (b) Cross Offer (c) Specific Offer (d) General Offer
_____________ is a game of chance. (a) Conditional Contract (b) Contingent Contract (c) Wagering Contract (d) Quasi Contract
There is no binding contract in case of _______ as one's offer cannot be constructed as acceptance (a) Cross Offer (b) Standing Offer (c) Counter Offer (d) Special Offer
An offer is made with an intention to have negotiation from other party. This type of offer is: (a) Invitation to offer (b) Valid offer (c) Voidable (d) None of the above
When an offer is made to the world at large, it is ____________ offer. (a) Counter (b) Special (c) General (d) None of the above
Implied contract even if not in writing or express words is perfectly _______________ if all the conditions are satisfied:- (a) Void (b) Voidable (c) Valid (d) Illegal
A specific offer can be accepted by ___________. (a) Any person (b) Any friend to offeror (c) The person to whom it is made (d) Any friend of offeree
An agreement toput a fire on a person's car is a ______: (a) Legal (b) Voidable (c) Valid (d) Illegal
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