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Quality Management Interview Questions & Answers - Learning Mode
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Quality Management Interview Questions & Answers - Learning Mode

Quality management is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance.

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Quality Management Interview Questions & Answers - Learning Mode
Try Quality Management Interview Questions & Answers - Exam Mode
Question: Deming believes that an atmosphere of fear makes the implementation of most of his other management points impossible



Answer: True Source: CoolInterview.com
Question: Give me an Examples of Non Conformity, Improvement Note, & Preventive Action, OR Case Studies for Quality Assurance Group.
Thx



Answer: Non conformity:-

The definition covers the departure or absence of one or more qulity characteristics or quality system elements from specified requirements.
Source: CoolInterview.com
Question: What is Conformance Testing?

Answer: The process of testing that an implementation conforms to the specification on which it is based. Usually applied to testing conformance to a formal standard.
Source: CoolInterview.com
Question: Deming?s theory for Management is also called as



Answer: 14 Point theory Source: CoolInterview.com
Question: Concurrent Engineering is also called as?



Answer: Concurrent engineering is a business strategy which replaces the traditional product development process with one in which tasks are done in parallel and there is an early consideration for every aspect of a pr oduct's development process. This strategy focuses on the optimization and distribution of a firm's resources in t he design and development process to ensure effective and efficient product development process. Source: CoolInterview.com
Question: What is meant by Quality Manual?

Answer: The Quality manual contains:

a) the scope of the QMS, including details of and justification for any exclusions.

b) the documented procedures established for the QMS, or reference to them, and

c) a description of the interaction between the processes of the QMS Source: CoolInterview.com
Question: According to ISO, Quality is the totality of features and characteristics of a product or service that bears on its ability to ______ a stated or implied need.



Answer: Satisfy Source: CoolInterview.com
Question: How can we measure the quality of application, in quality and quantity basis?



Answer: Quality Of the Application is depands on the

1) Prevention----- i) User training, Desk help

2) Apprisal --- Testing

3) Review --- Retesting

It all includes in the cost of application it can help us to get the quality of application
Source: CoolInterview.com
Question: What is meant by change request?



Answer: After releasing of first version of software , when user need some changes in previous verion , then its called "change request" Source: CoolInterview.com
Question: What is Component Testing?

Answer: Testing of individual software components (Unit Testing). Source: CoolInterview.com
Question: Dr Edward Deming formulated the PDCA Principle.



Answer: False

The concept of the PDCA Cycle was originally developed by Walter A Shewhart and was promoted extensively by Deming in the 1950s


Source: CoolInterview.com
Question: Customer- Supplier-Process Approach to Quality is widely used especially in the context that ?Customer is the King?, ?Supplier is a Partner? and ?Process is a key Enabler?



Answer: A) True Source: CoolInterview.com
Question: Benchmarking is the continuous process of measuring products, services and processes against the toughest competitors or those companies recognized as industry leaders



Answer: True Source: CoolInterview.com
Question: Quality means delivering products and services that



Answer: Quality Mainly focuses on four areas

1) Cost

2)On time delivery

3) Customer satisfaction (Customer Implicit and explicit Requirements)

4) Focus on continual Improvement
Source: CoolInterview.com
Question: DFMEA is __________



Answer: Design Failure Mode and Effective Analysis
Source: CoolInterview.com
Question: What does PDCA mean?



Answer: PLAN DO CHECK ACT

Source: CoolInterview.com
Question: Philip B. Crosby authored the book?



Answer: Quality Is Free Source: CoolInterview.com
Question: List the documents, used in Quality Management?


Answer: a) Statements of Quality Policy and Quality Objective <br>b) Quality manual-providing consistent information about the organisation?s QMS <br>c) Quality plans-providing description as to how QMS is applied to specific product, project or contract.<br><br>d) Specifications?state requirements <br>d) Guidelines?recommendations or suggestions<br> e) Documents needed by the organization, to ensure effective and consistent activities and control of its processes, an Source: CoolInterview.com
Question: Quality means conformance to specifications



Answer: True

-Conformance to requirements

?-Meeting Customer needs
?-Fit for Use - Customer
?-Quality ? Everybody?s Responsibility Source: CoolInterview.com
Question: Write briefly on the two types of audit system.

Answer:
(1) Internal audit: This is also called first-party audit. This is conducted by, or

on behalf of, the organization itself for internal purposes and can form the basis for an organisation?s self-declaration of conformity.

(2) External audit: a) This is also called second or third party audit. The

second party audits are conducted by parties having an interest in the organization, such as customers, or by other persons on their behalf. b) The third party audits are conduct Source: CoolInterview.com

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Latest 20 Questions
Payment of time- barred debt is: (a) Valid (b) Void (c) Illegal (d) Voidable
Consideration is defined in the Indian Contract Act,1872 in: (a) Section 2(f) (b) Section 2(e) (c) Section 2(g) (d) Section 2(d)
Which of the following is not an exception to the rule, "No consideration, No contract": (a) Natural love and affection (b) Compensation for involuntary services (c) Completed gift (d) Agency
Consideration must move at the desire of: (a) The promisor (b) The promisee (c) The promisor or any other party (d) Both the promisor and the promisee
An offer which is open for acceptance over a period of time is: (a) Cross Offer (b) Counter Offer (c) Standing Offer (d) Implied Offer
Specific offer can be communicated to__________ (a) All the parties of contract (b) General public in universe (c) Specific person (d) None of the above
_________ amounts to rejection of the original offer. (a) Cross offer (b) Special offer (c) Standing offer (d) Counter offer
A advertises to sell his old car by advertising in a newspaper. This offer is caleed: (a) General Offer (b) Special Offer (c) Continuing Offer (d) None of the above
In case a counter offer is made, the original offer stands: (a) Rejected (b) Accepted automatically (c) Accepted subject to certain modifications and variations (d) None of the above
In case of unenforceable contract having some technical defect, parties (a) Can sue upon it (b) Cannot sue upon it (c) Should consider it to be illegal (d) None of the above
If entire specified goods is perished before entering into contract of sale, the contract is (a) Valid (b) Void (c) Voidable (d) Cancelled
______________ contracts are also caled contracts with executed consideration. (a) Unilateral (b) Completed (c) Bilateral (d) Executory
A offers B to supply books @ Rs 100 each but B accepts the same with condition of 10% discount. This is a case of (a) Counter Offer (b) Cross Offer (c) Specific Offer (d) General Offer
_____________ is a game of chance. (a) Conditional Contract (b) Contingent Contract (c) Wagering Contract (d) Quasi Contract
There is no binding contract in case of _______ as one's offer cannot be constructed as acceptance (a) Cross Offer (b) Standing Offer (c) Counter Offer (d) Special Offer
An offer is made with an intention to have negotiation from other party. This type of offer is: (a) Invitation to offer (b) Valid offer (c) Voidable (d) None of the above
When an offer is made to the world at large, it is ____________ offer. (a) Counter (b) Special (c) General (d) None of the above
Implied contract even if not in writing or express words is perfectly _______________ if all the conditions are satisfied:- (a) Void (b) Voidable (c) Valid (d) Illegal
A specific offer can be accepted by ___________. (a) Any person (b) Any friend to offeror (c) The person to whom it is made (d) Any friend of offeree
An agreement toput a fire on a person's car is a ______: (a) Legal (b) Voidable (c) Valid (d) Illegal
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