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Toll Tax Interview Questions & Answers - Learning Mode

Toll Tax Interview Questions & Answers - Learning Mode

At some of places you need to pay tax in order to use infrastructure (road, bridge etc.) build from your money given to government as Tax. This tax is called as toll tax. This tax amount is very small amount but, to be paid for maintenance work and good up keeping. Toll tax charged by private companies is actually not a tax its a user fee. The difference is important. A fee is paid by users actually using a service,whereas such quid pro quo does not exist so far as a tax is concerned.

Try Toll Tax Interview Questions & Answers - Exam Mode

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Toll Tax Interview Questions & Answers - Learning Mode
Try Toll Tax Interview Questions & Answers - Exam Mode
Question: What is normal minimum distance between two adjacent Toll Plazas?

Answer: As per the fee rules 2008 the spacing between two adjacent toll plazas should be 60 km. The broad reasons for establishing fee plaza within a distance of 60 kms are as under;

Availability of land
Availability of sufficient long line of sight for acceleration and deceleration zone.
Municipal limit/Town area limit from the fee plaza being established.
Location of bypass from the fee plaza being established.
Location of major diversions on the National Highway Source:
Question: What is a Toll Tax?

Answer: Most roads are built with local, state or national government money raised from taxes. Toll tax is a tax that applies only to the users of the toll road. Toll roads allow new roads to be built and maintained without raising taxes on the general public. Source:
Question: What can be done in case of harassment/ misconduct/ discourteous/ rude behavior of Toll Collection Staff?

Answer: In case of harassment/ misconduct/ discourteous/ rude behavior of toll collection staff, a complaint is to be lodged with respective Project Directors. Source:
Question: Why full user fee (Toll Tax) is to be paid although we travel a small length on the project road?

Answer: In India, the tolling is generally under the open system, whereby fee payable is a fixed amount based on the length of stretch under one project which is normally 60 kilometers. If a stretch is of lesser length, user fee of actual length only is collected. Source:
Question: Who collects the Toll Tax and why?

Answer: Toll tax is usually collected by private companies to recover the investment put into building that particular road or bridge. This is known as BOT - Build Operate and transfer. The company that bags the project, builds it, operates it for a period of time(30 to 40 years), transfers it to the government. Source:
Question: The Concessionaire has collected user fee (toll tax) more than the expenditure incurred by him. Why he is allowed to continue with toll collection.

Answer: User fee is levied and collected as per applicable fee rules and provisions of the concession agreement. As per rule, a concessionaire has right to collect user fee till the completion of concession period allowed under the agreement. Source:
Question: What is the Penalty for overloaded vehicles, in case of Toll Tax?

Answer: The excess load is to be removed and a penalty equal to 10 times the applicable fee is to be paid. This is applicable to all projects/ all Concession Agreements. Source:
Question: Why the user fee (toll tax) rate is different at 2 Toll Plazas?

Answer: User fee on a particular fee plaza is based on stretch length under that plaza, structures (bridge, tunnel, bypass) and width of the highways, applicable fee rules and provisions of the concessions agreement. Source:
Question: Why the User fee collection has started even though the project is not completed?

Answer: User fee is levied and collected as per applicable fee rules and provisions of the concession agreement. In some cases, user fee collection is allowed when project is 75% complete. This helps people to use the completed part of the road and traveler pays only for the 75% length opened for traffic. Source:
Question: Whether Ex-Servicemen are exempted from payment of user fee / Toll Tax?

Answer: No, Ex-Servicemen are not exempted from payment of user fee / Toll Tax. Source:
Question: Who are exempted from paying a Toll Tax?

Answer: Defense personnel from all three services and physically challenged persons need not pay toll tax on the highways.

The National Highways Authority of India has issued a direction across the country exempting defence service personnel and the physically challenged with more than 40 per cent handicap. Members of Territorial Army and NCC cadets traveling on duty too have been exempted and the vehicle carrying them need not pay toll tax.

The vehicle carrying an in-service personnel and Source:
Question: Why the formula and the date of annual revision of user fee across the toll plazas are different? Why rounding of fee in some toll plazas is Re.1/- and Rs.5/- in others?

Answer: Annual revision is done w.e.f. 1st April and fee is to be rounded off to the nearest Rs 5 as per the new user fee rules. However some roads built before 2008 are governed by old rules, where fee is rounded off to Re 1 only. Source:
Question: I am a winner of Police Medal/ Padmashree. Am I entitled for exemption from payment of user fee?

Answer: No, Police Medal/ Padmashree winners are not exempted from payment of user fee / Toll Tax. Source:
Question: What is the procedure for getting the pass for local users?

Answer: The Concessionaire shall formulate, publish and implement an appropriate scheme and make such modifications to the scheme as may reasonably be suggested by the Authority or by Local Users from time to time (Ref. Clause 27.3 of Concession Agreement). Source:
Question: Who collects the Toll Tax?

Answer: In case of Public Funded/ Annuity/ SPVs Govt. collects the user fee (toll) by engaging the contractors through competitive e-bidding, whereas in private investment/ OMT Projects, the Concessionaire collects the user fee (toll). Source:
Question: Why concessions to local/ frequent users are different?

Answer: Concession to local/frequent users are extended as welfare measures. There may be variation in the concessions available as these have been provided at different times under different fee rules and provisions of concession agreement. Source:
Question: I am a central government/ state government officer. Am I entitled for exemption from payment of user fee / Toll Tax?

Answer: As per 03.12.2010 Notification of the Government, the exemption is available only for NHAI or any other Government Organization using such vehicles for inspection, survey, construction or operation of National Highways and maintenance thereof. Source:
Question: What is the Rate at which Toll Tax is collected?

Answer: Once a highway is built, Fee is to be collected to recover the cost. Once cost is recovered the fee is collected at reduced rate of 40% as the road is to be maintained in good condition for the travelers. Source:
Question: Why the categories of vehicles and their rates are different?

Answer: Vehicles are categorized for the welfare of road users. This categorization is primarily based on the size and load they carry and damage done to the road and type of use (commercial/personnel) of a vehicle. Source:
Question: Why the list of exempted vehicles for Toll Tax is not uniform in the projects?

Answer: List of exempted vehicles is different as exemptions have been granted under different rules prevailing at the time of construction of the road. Source:

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