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  • INTERVIEW QUESTIONS CALL CENTER INTERVIEW QUESTIONS DETAILS
    Question :
    What is Call Center ?
    Category Call Center Interview Questions Interview Questions
    Rating (0.9) By 172 users
    Added on 8/28/2009
    Views 1667
    Rate it!
    Answers:

    A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers. They can handle considerable volume of calls at the same time and can also log calls. using a variety of technologies including computer automation, call centers connect the customer and the organization to meet the customer needs in real time.



    Call Center is a place where we rendered service to the customer & where customer queries and problem are taken care of and outsourcing is done.



    Posted by: Arif Shaikh Rabbani    

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    A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers.they solved their custmers problems.



    Posted by: amit kumar    

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    A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers.they solved their custmers problems.




    Posted by: abhishek    

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    Call Center is a contact center where we receive calls or make calls to the Customers. there are two types: 1. outbound and 2. Inbound. In outbound we make calls to customers and Inbound,we receive calls from customers.



    Posted by: Alexander Joel    

    Contact Alexander Joel Contact Alexander Joel

    Call center is the place which provide the customers services thorugh inbond and outbond processes which is beneficial for customer,product and manufacturers or company.



    Posted by: kush kant dayal    

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    call center is a place where we recieve and make a call and solve the queries of customers.



    Posted by: Rajeev    

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    Call center deals with custumer relationship management. In Call center calls are made in recieve. It can be either inbound or outbound and it is an 24*7 help desk where custumer query is solved. It is basically a link between the customer and the company, the main motive of B.P.O is customer satisfaction.



    Posted by: sagar    

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    Call Centre is a facility to the customer to take their things at telephonic calls. There are two types of process in a Call Centre. Inbound and Outbound.



    Posted by: Manish Gahlawat    

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    Call center is a center of lodging problem of consumers.customers who consume the varius product of different companies and whatever the problem arose regerding it, they may gain demo from it.



    Posted by: sankar rai    

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    call centre is the centralized office of a company where the customers problems are solved very gently and carefully and to give surity that our company is the best for solving our customers problems.



    Posted by: chandu    

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    Call Centre is a centre ,equipped a large number of telephone calls specially, for taking order and serving the customer.



    Posted by: Avijit Adak    

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    what is call centre?
    A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers. They can handle considerable volume of calls at the same time and can also log calls. using a variety of technologies including computer automation, call centers connect the customer and the organization to meet the customer needs in real time.



    Posted by: m    

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    call center is a hub which give service and information to the customer



    Posted by: sekhar    

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    Call center is a centralized office where the employers receives calls from customers to solve their problems and makes calls to sale products or service. the former process is called inbound and later the outbound



    Posted by: Lobsang Thinlay    

    Contact Lobsang Thinlay Contact Lobsang Thinlay

    Call center is an a shadow of a company, thus it protects and develops its own capacity from a right fixed place. This call center can be called as Solution for the Customers



    Posted by: Harin    

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    Any things related to particulars product or service under one roof is called call center.



    Posted by: RAMASHISH BHARATI    

    Contact RAMASHISH BHARATI Contact RAMASHISH BHARATI

    call center is a place where we receive customer call and make call for customer satisfaction and company facilities .



    Posted by: ramyash    

    Contact ramyash Contact ramyash

    A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers, They can handle considerable volume of calls at the same time and can also log calls using a variety of technologies including computer automation call centers connect the customer and the organization to meet the customer needs in real time



    Posted by: pankaj kumar singh    

    Contact pankaj kumar singh Contact pankaj kumar singh

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