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Question :
What is Call Center ?
Category Call Center Interview Questions
Rating (3.6) By 15 users
Added on 8/28/2014
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A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers. They can handle considerable volume of calls at the same time and can also log calls. using a variety of technologies including computer automation, call centers connect the customer and the organization to meet the customer needs in real time.

Call Center is a place where we rendered service to the customer & where customer queries and problem are taken care of and outsourcing is done.

Posted by: Arif Shaikh Rabbani

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A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers.they solved their custmers problems.

Posted by: amit kumar

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A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers.they solved their custmers problems.

Posted by: abhishek

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Call Center is a contact center where we receive calls or make calls to the Customers. there are two types: 1. outbound and 2. Inbound. In outbound we make calls to customers and Inbound,we receive calls from customers.

Posted by: Alexander Joel

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Call center is the place which provide the customers services thorugh inbond and outbond processes which is beneficial for customer,product and manufacturers or company.

Posted by: kush kant dayal

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call center is a place where we recieve and make a call and solve the queries of customers.

Posted by: Rajeev

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Call center deals with custumer relationship management. In Call center calls are made in recieve. It can be either inbound or outbound and it is an 24*7 help desk where custumer query is solved. It is basically a link between the customer and the company, the main motive of B.P.O is customer satisfaction.

Posted by: sagar

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Call Centre is a facility to the customer to take their things at telephonic calls. There are two types of process in a Call Centre. Inbound and Outbound.

Posted by: Manish Gahlawat

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Call center is a center of lodging problem of consumers.customers who consume the varius product of different companies and whatever the problem arose regerding it, they may gain demo from it.

Posted by: sankar rai

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call centre is the centralized office of a company where the customers problems are solved very gently and carefully and to give surity that our company is the best for solving our customers problems.

Posted by: chandu

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Call Centre is a centre ,equipped a large number of telephone calls specially, for taking order and serving the customer.

Posted by: Avijit Adak

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