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Question: What is Call Center ?

Answer: A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers. They can handle considerable volume of calls at the same time and can also log calls. using a variety of technologies including computer automation, call centers connect the customer and the organization to meet the customer needs in real time.



Category Call Center Interview Questions & Answers - Exam Mode / Learning Mode
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Question: What is Call Center ?
Answer:

A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers. They can handle considerable volume of calls at the same time and can also log calls. using a variety of technologies including computer automation, call centers connect the customer and the organization to meet the customer needs in real time.
Source: CoolInterview.com


Call Center is a place where we rendered service to the customer & where customer queries and problem are taken care of and outsourcing is done. Source: CoolInterview.com

Answered by: Arif Shaikh Rabbani | Date: 10/13/2009 | Contact Arif Shaikh Rabbani Contact Arif Shaikh Rabbani

A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers.they solved their custmers problems. Source: CoolInterview.com

Answered by: amit kumar | Date: 12/19/2009 | Contact amit kumar Contact amit kumar

A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers.they solved their custmers problems.


Source: CoolInterview.com

Answered by: abhishek | Date: 3/18/2010 | Contact abhishek Contact abhishek

Call Center is a contact center where we receive calls or make calls to the Customers. there are two types: 1. outbound and 2. Inbound. In outbound we make calls to customers and Inbound,we receive calls from customers. Source: CoolInterview.com

Answered by: Alexander Joel | Date: 5/23/2010 | Contact Alexander Joel Contact Alexander Joel

Call center is the place which provide the customers services thorugh inbond and outbond processes which is beneficial for customer,product and manufacturers or company. Source: CoolInterview.com

Answered by: kush kant dayal | Date: 6/18/2010 | Contact kush kant dayal Contact kush kant dayal

call center is a place where we recieve and make a call and solve the queries of customers. Source: CoolInterview.com

Answered by: Rajeev | Date: 6/22/2010 | Contact Rajeev Contact Rajeev

Call center deals with custumer relationship management. In Call center calls are made in recieve. It can be either inbound or outbound and it is an 24*7 help desk where custumer query is solved. It is basically a link between the customer and the company, the main motive of B.P.O is customer satisfaction. Source: CoolInterview.com

Answered by: sagar | Date: 6/28/2010 | Contact sagar Contact sagar

Call Centre is a facility to the customer to take their things at telephonic calls. There are two types of process in a Call Centre. Inbound and Outbound. Source: CoolInterview.com

Answered by: Manish Gahlawat | Date: 6/30/2010 | Contact Manish Gahlawat Contact Manish Gahlawat

Call center is a center of lodging problem of consumers.customers who consume the varius product of different companies and whatever the problem arose regerding it, they may gain demo from it. Source: CoolInterview.com

Answered by: sankar rai | Date: 7/20/2010 | Contact sankar rai Contact sankar rai

call centre is the centralized office of a company where the customers problems are solved very gently and carefully and to give surity that our company is the best for solving our customers problems. Source: CoolInterview.com

Answered by: chandu | Date: 8/15/2010 | Contact chandu Contact chandu

Call Centre is a centre ,equipped a large number of telephone calls specially, for taking order and serving the customer. Source: CoolInterview.com

Answered by: Avijit Adak | Date: 9/1/2010 | Contact Avijit Adak Contact Avijit Adak


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