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  • INTERVIEW QUESTIONS CALL CENTER INTERVIEW QUESTIONS DETAILS
    Question :
    What is a Customer service ?
    Category Call Center Interview Questions Interview Questions
    Rating (0.8) By 167 users
    Added on 8/28/2009
    Views 1639
    Rate it!
    Answers:

    Customer service is the fulfilling right expectations of customer when he buys the product. When customer buys any product he may not be aware about the use of product or may he gets some issues with the product. So resolving queries or educating about product this could be the goal of a customer service. It is as simple as the example of our own. When we buy any product we get queries, and if there is no one to resolve our queries, we either throw the product away or get frustrated. A good customer service is a good way to grow the business.



    it is a service to the people in order to clear the doubts,giving information,helping them.....



    Posted by: ygprashanth     

    Contact ygprashanth Contact ygprashanth

    By the customer service I understand that we should provide an accurate resolution to the customer and make the customer comfortable speaking to us . Apologize for any inconvenience caused to the customer from our company.Finally we should make the customer feels satisfied and that he/she is precious to the company.



    Posted by: Avijit Adak    

    Contact Avijit Adak Contact Avijit Adak

    Its all about understanding the needs of the customer. Customers may have different needs and they also changes with the time. Understanding the needs, problems and solving them is customer service. If unable to solve the problem then finding the best possible way.



    Posted by: Neeraj Nebhnani    

    Contact Neeraj Nebhnani Contact Neeraj Nebhnani

    Customer service is the fulfilling right expectations of customer when he buys the product. When customer buys any product he may not be aware about the use of product or may he gets some issues with the product. So resolving queries or educating about product this could be the goal of a customer service. It is as simple as the example of our own. When we buy any product we get queries, and if there is no one to resolve our queries, we either throw the product away or get frustrated. A good customer service is a good way to grow the business.

    it is a service to the people in order to clear the doubts,giving information,helping them.....


    Posted by: ygprashanth

    Contact ygprashanth Contact ygprashanth

    By the customer service I understand that we should provide an accurate resolution to the customer and make the customer comfortable speaking to us . Apologize for any inconvenience caused to the customer from our company.Finally we should make the customer feels satisfied and that he/she is precious to the company.


    Posted by: Avijit Adak

    Contact Avijit Adak Contact Avijit Adak

    Its all about understanding the needs of the customer. Customers may have different needs and they also changes with the time. Understanding the needs, problems and solving them is customer service. If unable to solve the probl



    Posted by: Deviram    

    Contact Deviram Contact Deviram

    customer service is an activity in where an executive helps customer always in a positive manner.he should always provide them right information as they want & always should be polite & keep Patience if u did any mistake apologize them as well.



    Posted by: shweta gupta    

    Contact shweta gupta Contact shweta gupta

    Customer service means to handle the techniquel complain and queries of the customer any time with the service and make them happy.



    Posted by: Dulujit das    

    Contact Dulujit das Contact Dulujit das

    It's a place where all quires are solved on the phone and after every call the customer should be given resolution for the issue.



    Posted by: sambaiah    

    Contact sambaiah Contact sambaiah

    It's a place where all quires are solved on the phone and after every call the customer should be given resolution for the issue.



    Posted by: sambaiah    

    Contact sambaiah Contact sambaiah

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